General Enquiries    

       (8.30am - 5.00pm, Mon-Fri) - (07) 4781 1500 - Email General Enquiries

Channel Upgrade Project

        (8.30am to 5pm Mon – Fri) – Email – toll free 1800 531 561

Feedback or Concerns 

       (8.30am to 5pm) - 07 4781 1500 - Email feedback or complaints

Media Enquiries

        24/7 - 4781 1500 -  Email Media Desk

MSIC Information

       (9am - 4pm, Mon-Fri) - (07) 4781 1639 - Email MSIC Coordinator

Marine Services Duty Officer

       (24 hours) - (07) 4781 1683 - Email Marine Services Duty Officer

Safety Inductions 

       (9am - 4pm, Mon-Fri) - (07) 4781 1621 - Email Safety Inductions Coordinator


Port of Townsville Limited
PO Box 1031, Townsville  QLD  4810

You may also contact Port of Townsville Limited online by using the forms below. Select which form best suits your inquiry.

Trade enquiries

Email or contact Maria James, Trade Development Executive on 07 4781 1548.

Career Opportunities

Unfortunately we do not accept unsolicited resumes. Please check our Careers page regularly for current employment opportunities.

Continual Improvement

Port of Townsville Limited is interested in your feedback to continually improve our services. If you have any ideas to assist us in continually improving our service offering please submit your suggestions using our Improvement Suggestion Form.

Customer Service

For information on POTL's customer service please see our Customer Service Policy.

Email Enquiry

First Name

Last Name

Phone Number

Email Address


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When the Port of Townsville Limited receives your email or form submission, your message becomes accessible by staff, and your email address may be recorded.

However, personal information provided to us will be treated confidentially and will only be used and/or disclosed in accordance with your consent and/or the provisions of the Information Privacy Principles contained in the Queensland Government Information Standard (IS42) and the Port of Townsville Privacy Policy.

More information can be found on our Privacy Policy page.

Cruise Schedule

A Federal Government restriction is current for all international cruise ships entering into Australian waters until 17 September 2020.