General Enquiries    
8:30am – 4:00pm, Mon-Fri
Email: General Enquiries
(07) 4781 1500

Channel Upgrade Project
8:30am to 4:00pm, Mon-Fri
Toll free 1800 531 561

Feedback or Concerns 
8:30am to 4:00pm, Mon-Fri
Email: feedback or complaints
(07) 4781 1500

MSIC Information
9:00am to 1:00pm, Mon-Fri
Email: MSIC Coordinator
‚Äč(07) 4781 1639

Safety Inductions 
8:30am to 4:00pm, Mon-Fri
Email: Safety Inductions Coordinator
(07) 4781 1621

Marine Services Duty Officer
24 hours
Email: Marine Services Duty Officer
(07) 4781 1683

Media Enquiries
(24 hours)
Email:  Media Desk
(07) 4781 1500


Port of Townsville Limited
PO Box 1031, Townsville  QLD  4810

You may also contact Port of Townsville Limited online by using the forms below. Select which form best suits your inquiry.

Trade enquiries

Email or contact Maria James, Trade Development Executive on 07 4781 1548.

Career Opportunities

Unfortunately we do not accept unsolicited resumes. Please check our Careers page regularly for current employment opportunities.

Continual Improvement

Port of Townsville Limited is interested in your feedback to continually improve our services. If you have any ideas to assist us in continually improving our service offering please submit your suggestions using our Improvement Suggestion Form.

Customer Service

For information on POTL's customer service please see our Customer Service Policy.

Email Enquiry

First Name

Last Name

Phone Number

Email Address


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However, personal information provided to us will be treated confidentially and will only be used and/or disclosed in accordance with your consent and/or the provisions of the Information Privacy Principles contained in the Queensland Government Information Standard (IS42) and the Port of Townsville Privacy Policy.

More information can be found on our Privacy Policy page.

Cruise Schedule

A Federal Government restriction is current for all international cruise ships entering into Australian waters until 17 September 2020.