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Contact

Administration Office Hours
Monday to Friday
8:30am to 1:30pm
Email: General Enquiries
(07) 4781 1500

General Enquiries    
Monday to Friday
8:30am to 4:00pm
Email: General Enquiries
(07) 4781 1500


Channel Upgrade Project
Monday to Friday
8:30am to 4:00pm
Email: CU Enquiries
Toll free 1800 531 561


Feedback or Concerns 
Monday to Friday
8:30am to 4:00pm 
Email: feedback or concerns
(07) 4781 1500


MSIC Information
Monday to Friday
9:00am to 1:00pm
Email: MSIC Coordinator
‚Äč(07) 4781 1639


Marine Services Duty Officer
24 hours
Email: Marine Services Duty Officer
(07) 4781 1683


Media Enquiries
24 hours
Email:  Media Desk
Phone: 07 4781 1551

Post

Port of Townsville Limited
PO Box 1031, Townsville  QLD  4810


You may also contact Port of Townsville Limited online by using the forms below. Select which form best suits your inquiry.

Trade enquiries

Email trade@townsvilleport.com.au or contact Maria James, Trade Development Manager on 07 4781 1548.

Career Opportunities

Unfortunately we do not accept unsolicited resumes. Please check our Careers page regularly for current employment opportunities.

Continual Improvement

Port of Townsville Limited is interested in your feedback to continually improve our services. If you have any ideas to assist us in continually improving our service offering please submit your suggestions using our Improvement Suggestion Form.

Customer Service

For information on POTL's customer service please see our Customer Service Policy.


Email Enquiry

First Name

Last Name

Phone Number

Email Address

Message

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When the Port of Townsville Limited receives your email or form submission, your message becomes accessible by staff, and your email address may be recorded.

However, personal information provided to us will be treated confidentially and will only be used and/or disclosed in accordance with your consent and/or the provisions of the Information Privacy Principles contained in the Queensland Government Information Standard (IS42) and the Port of Townsville Privacy Policy.

More information can be found on our Privacy Policy page.

Cruise Schedule

A Federal Government restriction is current for all international cruise ships entering into Australian waters until 17 December 2020.