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Our Recruitment Process

Our Recruitment Process

We are an Equal Opportunity Employer. Selection to advertised positions is based on merit, which means that the person judged most able to perform the duties of the position will be appointed to the position. The principle of 'equity' is also applied to the Port's recruitment and selection practices, which means that we will seek to create conditions under which all persons will have an equal opportunity to seek and obtain employment.

How to apply

Read the advertisement

Carefully read the information provided to gain a broad understanding of the role and determine if you meet the requirements of the role.

Prepare your application

You will be required to address the Selection Criteria. You may also provide a brief cover letter.

Selection Criteria

Selection criteria describe the qualifications, skills, knowledge, abilities and personal qualities required to perform the duties of the position successfully. Selection criteria can be classified as either essential or desirable.

The wording of each criterion tells you the ideal level of knowledge and skill needed for the job:

  • 'Ability to acquire' means that you have the potential to learn the skill or knowledge.
  • 'Knowledge', 'demonstrated' or 'proven ability' means that you possess the knowledge or have performed the activity successfully or used the skill in the past. You should have actual experience.
  • 'Thorough', 'detailed', 'good', 'sound' or 'high level' gives an indication that advanced skill, knowledge, and/or ability is required.

Submit your application

After preparing your application, please visit the Port's career portal and complete the application process. You should upload your response to the selection criteria and your current resume/CV.

Applications received via email will not be considered. You are not required to include evidence of qualifications including academic transcripts, certificates and licenses in your application. If you are the successful applicant you will need to provide the original documents upon request.

Only upload the documents that are requested in the advertisement. Additional documents will not be able to be uploaded.

How applications are processed

You will receive an automated email acknowledgment upon submission of your application. Shortlisting usually takes place within four weeks of the closing date for applications.

The hiring team, usually consisting of the hiring manager and a People and Culture representative will decide which applicants meet the requirements sufficiently to be placed on a shortlist.

If your application is successful in being shortlisted, we will contact you to invite you to attend an interview.

Shortlisted applicants should advise the person arranging the interview of any access or support requirements they need addressed to attend the interview (eg accessible parking or adaptive equipment).

Preparing for an interview

Careful preparation for the interview will ensure that you give yourself the best possible chance for success. Your preparation could include the following:

  • Research the Port. Find out about our history, what we offer, and our strategic direction.
  • Interview questions will usually relate to the selection criteria or responsibilities listed in the Position Description, so plan your answers to the questions you are likely to be asked in the interview. You could be asked to provide specific examples of your past behaviour and performance.
  • If applicable, bring to the interview those documents and work samples which prove you meet the requirements of the role (eg original copies of relevant educational qualifications, samples of relevant work and written evaluations of your work).
  • Plan which questions you will ask the hiring team.
  • Know the directions and understand the requirements for entering the Port and arrive on time for the interview.
  • Try to relax — the hiring team is probably nervous too.

Positive interview behaviours

Use the opportunity of an interview to give the hiring team further information about yourself and for you to learn more about the role and Port:

  • Be straightforward and completely honest
  • Listen and ask questions
  • Correct any mistaken impressions gained by the hiring team from your application
  • Volunteer relevant information to support your application
  • Be aware of your body language (eg maintain eye contact with the hiring team members, don't slouch, speak clearly)

Reference checks

Reference checks may be conducted for preferred applicants with their nominated referees in order to verify and supplement information in relation to the applicant’s suitability.

Notification of appointment

In making their selection, the hiring team will consider how well the applicant meets the selection criteria. The team’s decision will be based on the application, interview, referee reports and other selection measures if applicable, such as work based tests or psychometric testing.

If successful, you will be telephoned by a member of the hiring team, which will be followed by a written offer of employment.

If you have been interviewed and are unsuccessful, you will be contacted by a member of the hiring, usually within two to three weeks of interview.

Those who have not been successful in gaining an interview will be notified by email.

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We wish you all the best in your recruitment journey with the Port.

Contact People and Culture for further information:

p   (07) 4781 1500
e   info@townsvilleport.com.au

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